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  • Writer's pictureThe MiTEQ Team

3 IT Solutions To Help You Manage Remote And Mobile Workers

The likes of Haulage, Field Service, Utility and Public Transportation companies have spent years digitising workflows and investing in mobile technology - to improve the safety and compliancy of workers out in the field, while developing more efficient ways of executing the same tasks.

Best-in-class ruggedized devices, secure, reliable connectivity solutions, and all-encompassing mobile workforce platforms are just a few of the tools business leaders can embrace to improve their management of remote and mobile workers.

In this blog, we will expand on the ways IT teams and Operations leaders can empower their field-based workforces with the right technology to enable them to excel at their day-to-day activities.

1) Mobile Device Enablement

2) Connectivity Infrastructure

3) Experience Optimisation

4) Working Alongside Trusted Mobility Experts

Mobile Device Enablement

MiTEQ works closely with the likes of industry-leading mobility specialists, Zebra Technologies, delivering and supporting specialist, purpose-built devices into the most challenging enterprise environments.

Shifting perspective away from "total cost of ownership" and towards the more important "total cost of benefits", we are seeing that more enduring, customisable Android Enterprise devices add significant value when it comes to optimising user experiences, elevating workforce productivity and overall profitability.

On top of these factors, customers enquiring with MiTEQ about Android Enterprise devices can also benefit from:

- Rugged reliability in enduring environments

- Unparalleled customization and management control

- Ability to maintain peak performance levels all day long

- Longer lifecycles

- Environmentally sustainable designs

Connectivity Infrastructure

Reinforcing your choice of physical devices, we can support device connectivity with a combination of unsteered multi-network SIMs and secure traffic optimisation tools - currently being used by one of the world's largest food distributors, and saving end-users an average of 22 minutes a day in log-ins, log-outs, signal drops and disconnects. Within Haulage and Transportation businesses, these solutions are speeding up administrative tasks at customer locations, improving drivers' access to navigation tools and task-critical applications, and making sure sensitive data is being protected during transfer between mobile workforces and central management systems.

Experience Optimisation

User Experiences are often overlooked within enterprise environments; however, optimising mobile user experiences is key to ensuring that workflows are properly digitised and that new efficiencies are properly realised. This may look like:

- Channelling employees towards content that is specific to their roles and responsibilities

- Ensuring that mobile devices are easy to use in place of manual alternatives

- Improving network connections to maximise time-savings and workforce productivity

- Providing IT teams with experience monitoring tools for remote and mobile workers, to enable them to provide more informed support for field-based workers

Working Alongside Trusted Mobility Experts

MiTEQ are helping business leaders to simplify their adoption of modern technologies by working alongside experienced innovation experts, technology providers, and asset management specialists.

If you're hoping to explore ways of improving your mobile device estate - or management of said devices - MiTEQ can help with everything from initial consultancy and deployment, right the way through to maintenance, support and repair. We appreciate that these are important decisions for your business, and will give you our complete focus while helping you realise your vision.

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